Cancelation & No Show Policy
We understand the sudden emergencies of life that require cancelation of your appointment. Therefore, we have developed a policy that is sensitive to our client's lives and enforces a policy based on not just one (1) cancelation, but two (2) cancelations. If you are unable to keep your appointment, we appreciate a call 24 hours in advance to avoid a $25 cancelation fee. This allows us the opportunity to schedule and service other clients in your vacated appointment slot. In case of two (2) cancelations with less than 24 hour notice, we reserve the right to charge you a cancelation fee of up to 50% of the cost of the scheduled services. We also reserve the right to ask you to provide a valid credit card (which includes service fees) to book future appointments.
Please arrive a few minutes early for your appointment. Your late arrival will require that we still end your session at the scheduled time, meaning your session may unfortunately be shorter, and still be full price. Thank you for respecting our time as much as we respect yours.